Refund Policy

1. Overview

We want you to be satisfied with Drive Shadow. This policy outlines when refunds are available.

2. Eligibility

• New subscriptions: full refund within 14 days of purchase if usage is under fair-use limits.
• Renewals: contact us within 7 days to review refund eligibility.
• Abuse, excessive use, or policy violations are not eligible.

3. How to Request

Email billing@driveshadow.com with your account email, plan, and reason. We typically respond within one business day.

4. Processing

Approved refunds are processed to the original payment method. Processing times depend on your bank or provider.

5. Contact

Questions about refunds? Email billing@driveshadow.com.